Carriers

MEDICAL/PRESCRIPTION DRUG PLANS

Hawaii Medical Service Association (HMSA)

On Oahu

(808) 948-6499

Toll Free

1 (800) 776-4672

Hours

Monday – Friday
7 am to 7 pm HST

HMSA’s Online Care
Sharecare

Kaiser Permanente

On Oahu

(808) 432-5955

Toll Free

1 (800) 966-5955

Hours

Monday – Friday
8 am to 5 pm HST

Medicare Members

1 (800) 805-2739 (toll free)
1 (877) 447-5990 (toll free TTY for the hearing/speech impaired)

CVS Caremark

Toll Free

1 (855) 801-8263

Hours

Monday – Friday
8 am to 5 pm HST

CVS Caremark

SilverScript

Toll Free

1 (877) 878-5715

Hours

Monday – Friday
7:30 am to 4:30 pm HST

American Specialty Health Group, Inc (ASH)

Toll Free

1 (888) 981-2746

Hours

Monday – Friday
3 am to 6 pm HST*

Saturday
10 am to 6 pm HST*

*Hours will be adjusted to Monday – Friday, 2am to 5pm HST and Saturdays, 9am to 5pm HST during Daylight Savings Time

Hawaii-Mainland Administrators (HMA Supplemental)

On Oahu

1 (808) 951-4643

Toll Free

1 (866) 437-1992

Hours

Monday – Friday
7:30 am to 7 pm HST

Saturday
9 am to 1 pm HST


DENTAL

Hawaii Dental Service

On Oahu

(808) 529-9310

Toll Free

1 (866) 702-3883

Hours

Monday – Friday
7 am to 6 pm HST

Saturday
9 am to 1 pm HST


VISION

Vision Service Plan

Benefit Summaries
Toll Free

1 (800) 877-7195

Hearing Impaired

1 (800) 428-4833

Hours

Monday – Friday
2 am to 5 pm HST

Saturday
4 am to 5 pm HST

Sunday
4 am to 4 pm HST


LIFE

USAble Life Insurance

On Oahu

(808) 538-8920

Toll Free

1 (855) 207-2021

Hours

Monday – Friday
7:45 am to 4:30 pm HST

Securian

  • Retirees only (Effective 01/01/2019)
Toll Free

1 (877) 291-8466

Hours

Monday – Friday
7:30 am to 6 pm HST