EUTF COVID-19 Coverage
- COVID-19 diagnostic testing services are 100% covered effective March 1, 2020 through the end of the national public health emergency (currently through 01/20/21), as required by law. Physician referral is required.
- COVID-19 testing for asymptomatic patients prior to elective surgery when rendered by a participating provider are 100% covered effective April 1, 2020 through December 31, 2020.
- COVID-19 treatment services are 100% covered effective March 1, 2020 through December 31, 2020.
- Telehealth services, including non-COVID-19 related services, are 100% covered effective March 1, 2020 through December 31, 2020.
- COVID-19 diagnostic testing services are 100% covered effective March 5, 2020 through the end of the national public health emergency (currently through 01/20/21).
- Pre-travel COVID-19 testing is 100% covered effective October 15, 2020 through the end of the national public health emergency.
- COVID-19 testing prior to surgery or hospital admission is 100% covered effective June 1, 2020 through the end of the national public health emergency.
- COVID-19 treatment services are 100% covered effective April 1, 2020 through December 31, 2020.
Humana members (New plan for EUTF Medicare Retirees effective January 1, 2021):
- COVID-19 diagnostic testing services are 100% covered through December 31, 2021.
- COVID-19 treatment services are 100% covered through December 31, 2021.
- COVID-19 telehealth services are 100% covered through December 31, 2021.
* Be assured that your EUTF health coverage will continue during the COVID-19 pandemic. If you are approved for leave without pay (LWOP), you must pay your portion of health benefit premiums directly to the EUTF in order to continue your coverage. Premium payment options can be viewed on our website at eutf.hawaii.gov. Failure to make a timely payment will result in the cancellation of your health benefits and reinstatement of benefits is available only under limited conditions.
** The coverage levels mentioned above are temporary and subject to change.
How to Seek Health Services
Your primary care provider (PCP) is the first person you should contact for any health-related questions. If you don’t have a PCP, download HMSA’s Online Care® mobile app or visit hmsaonlinecare.com and register for online services. Online Care doctors are available 24/7 and at no charge. American Well® is an independent company providing hosting and software services for HMSA’s Online Care platform on behalf of HMSA.
We encourage members to get their prescriptions through mail order, especially during this time. Every order is filled by a licensed pharmacist, quality checked, and delivered in discreet packaging that is tamper-proof, weather-proof, and temperature controlled. Medications are delivered to a location of your choice, with no-cost shipping. To start mail service, sign in to your caremark.com account. Under the Prescriptions menu, click Start Mail Service. You can either 1) download the Mail Service Order Form to complete and mail in or 2) click Request a New Prescription to submit your request online. If you need assistance with mail service or have any questions regarding your prescription drug benefit, contact CVS (toll-free 1-855-801-8263).
Call the number on your KP membership card, available 24/7. Another option is to download the Kaiser Permanente mobile app or visit kp.org and register for online services. Through kp.org, you can view portions of your medical record, send secure emails to your doctor’s office, refill most prescriptions, and schedule phone appointments.
For assistance, see how to receive covered Essential Medical Eye Care Services.
For assistance, see how to receive covered Emergency Dental Services. Please note that it is HDS policy that separate fees for personal protective equipment (PPE) or protective gear used during your dental visit are not billable to HDS members. If billed, please contact HDS (Oahu 529-9310 or toll free 1-866-702-3883).
How to Prevent the Spread of COVID-19
- Stay home if you start to feel ill, unless you are going out to seek medical attention.
- Avoid close contact with people (social distancing at least 6ft or 2 arms length from others).
- Wear a cloth mask when out in public.
- Wash your hands often. Use soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipe.
- Avoid touching your eyes, nose, and mouth.
- Cover your coughs and sneezes by covering your mouth and nose with a tissue or using the inside of your elbow. Throw used tissues in the trash. Then, immediately wash your hands as advised above.
- Get the flu shot.
HMSA – hmsa.com/help-center/coronavirus-update
CVS – Info.Caremark.com/COVID19
KP – healthy.kaiserpermanente.org/hawaii/health-wellness/coronavirus-information
HDS – hawaiidentalservice.com/members/eutf/coronavirus
VSP – vsp.com/eyewear-wellness/in-the-community/coronavirus-response
State Department of Health – health.hawaii.gov/coronavirusdisease2019