Health & Life Insurance Providers
Medical/Prescription Drug Plans
Hawaii Medical Service Association (HMSA)
Website:
Phone:
Oahu: (808) 948-6499
Toll Free: 1-800-776-4672
Hours:
Monday – Friday: 7:00am – 7:00pm HST
Online Care App
Sharecare App
Kaiser Permanente
Website:
Phone:
Oahu: (808) 432-5250
Toll Free: 1-844-276-6628
Hours:
Monday – Friday: 7:00am – 7:00pm HST
Saturday: 8:00am – 1:00pm HST
Medicare Members
Toll Free: 1-800-805-2739
Toll Free TTY for the hearing/speech impaired: 1-877-447-5990
Kaiser App
CVS Caremark Prescription Drug Plan (HMSA Members)
Website:
Phone:
Toll Free: 1-855-801-8263
Hours:
24 hours a day, 7 days a week
CVS Caremark App
SilverScript Prescription Drug Plan (HMSA Members)
Website:
Phone:
Toll Free: 1-877-878-5715
Hours:
Monday – Friday, 7:30am – 4:30pm HST
CVS Caremark App
American Specialty Health Group, Inc (ASH) (Chiropractic for HMSA and Kaiser Members)
Website:
www.ashlink.com/ash/hmsa
www.ashlink.com/ash/KaiserHIC
Phone:
Toll Free: 1-888-981-2746
Hours*:
Monday – Friday: 3:00am – 6:00pm HST
Saturday: 10:00am – 6:00pm HST
*During Daylight Savings Time, hours will be adjusted
Monday – Friday: 2:00am – 5:00pm HST
Saturdays: 9:00am – 5:00pm HST
Hawaii-Mainland Administrators (HMA Supplemental)
Website:
Phone:
Oahu: (808) 951-4621
Toll Free: 1-866-377-3977
Hours:
Monday – Friday: 7:00am – 7:00pm HST
Saturday: 9:00am – 1:00pm HST
Dental Plan
Hawaii Dental Service (HDS)
Website:
www.hawaiidentalservice.com/members/eutf
Phone:
Oahu: (808) 529-9310
Toll Free: 1-866-702-3883
Hours:
Monday – Friday: 7:00am – 7:00pm HST
Saturday: 9:00am – 1:00pm HST
(except Federal and State observed holidays)
Vision Plan
Vision Service Plan (VSP)
Website:
Phone:
Oahu: (808) 832-1600
Toll Free: 1-800-522-5161
Hours:
Monday – Friday: 7:30am – 4:30pm HST
VSP App
Life Insurance
USAble Life Insurance
Website:
www.usablelife.com/portal/eutf
Phone:
Oahu: (808) 538-8920
Toll Free: 1-855-207-2021
Hours:
Monday – Friday: 7:45am – 4:30pm HST (except State observed holidays)
Securian (effective 1/1/2019 for Retirees Only)
Website:
Phone:
Local: (808) 536-9890
Toll Free: 1-877-291-8466
Hours:
Monday – Friday: 7:30am – 6:00pm HST