Viewing Confirmation Notices

2024 Open Enrollment (OE) Confirmation Notices are now available to view on the EUTF Member Portal. We encourage you to visit the EUTF Member Self-Service Portal at to download your Confirmation Notice. All employees will have a 2024 OE Confirmation Notice. If you made changes to your enrollment during OE and submitted all supporting documents timely, your Confirmation Notice will reflect these changes. If you did not make changes during OE, you were automatically defaulted into your current coverage, which will be reflected on your Confirmation Notice. For instructions on registering in the Member Portal for the first time and viewing your Confirmation Notice, click the links below.
Registering in the Member Self-Service Portal (for first-time users) (PDF)
Viewing Your Confirmation Notices (PDF)
If you and/or your dependent(s) are newly enrolling in a plan option, you will receive identification cards in late June. ID cards are not issued for Verdegard Administrators (supplemental medical and prescription drug), American Specialty Health Group, Inc. (chiropractic coverage included with the medical plan), VSP (vision plan) and Securian Financial (life insurance), as ID cards are not required to receive services. Please contact the carriers directly to follow-up on the status of your ID card if not received by early July.
Carrier Contact Information
Hawaii Medical Service Association (HMSA)Phone: (808) 948-6499 (Oahu) or Toll-free: 1-800-776-4672
Hours: Monday - Friday, 7am - 7pm HST, Saturday, 9am - 1pm HST
CVS Caremark (CVS)Phone: Toll-free: 1-855-801-8263
Hours: 24 hours a day, 7 days a week
Kaiser PermanentePhone: (808) 432-5250 (Oahu) or Toll-free: 1-844-276-6628
Hours: Monday - Friday, 7am - 7pm HST, except holidays, Saturday, 9am - 1pm HST
Hawaii Dental Service (HDS)Phone: (808) 529-9310 (Oahu) or Toll-free: 1-866-702-3883
Hours: Monday - Friday, 7:30am - 6pm HST
Vision Service Plan (VSP)Phone: Toll-free: 1-866-240-8420 (EUTF-specific) or (808) 532-1600 (Oahu) or Toll-free: 1-800-522-5162
Hours: Monday - Friday, 7:30am - 6pm HST
Securian FinancialPhone: (808) 536-9890 (Oahu) or Toll-free: 1-877-291-8466
Hours: Monday - Friday, 7:30am - 6pm HST
American Speciality Health (ASH)Phone: Toll-free: 1-800-678-9133
Hours: 10/1 - 3/31: Sunday - Saturday, 8am - 8pm HST
4/1 - 9/30: Monday - Friday, 2am - 5pm HST, excluding ASH observed holidays
Verdegard Administrators (formerly HMA)Phone: (808) 951-4643 (Oahu) or Toll-free: 1-866-437-1992
Hours: Monday - Friday, 7:30am - 7pm HST, Saturday, 9am - 1pm HST
Important Dates
New Coverage and Rate Changes
Premium and Plan Changes Effective
July 1, 2024
For County Employees
New Premium Deducted from Paychecks
July 15, 2024 through June 30, 2025
For State Employees
New Premium Deducted from Paychecks
July 20, 2024 through July 5, 2025
Benefit Periods
Plan Year Benefit Period
July 1, 2024 through June 30, 2025
Calendar Year Benefit Period
January 1, 2024 through December 31, 2024 and January 1, 2025 through December 31, 2025